We’re delighted to announce a new client win – Dixa a customer service platform for global brands and retailers including Interflora and Rapha. Dixa is headquartered in Copenhagen with offices in London, Berlin and Kyiv and earlier this year raised £28 million in a Series B funding round led by Notion Capital, and other investors including Project A Ventures and Seed Capital.
Dixa was founded in Copenhagen in 2015 by four friends and launched its customer service platform in late 2017. Dixa is on a mission to empower brands to create great experiences for their customers and agents by giving them the ability to communicate in an easy and conversational way.
We have been appointed by Dixa to drive an effective, dynamic, and measurable PR campaign to build brand awareness, increase share of voice and build engagement with its target audiences. Dixa is at a significant point in its growth and journey and the UK is a key market for the business. Consumers’ buying habits are increasingly embracing ecommerce; it has become business critical for brands and retailers to get their customer experience and engagement right across all channels. And Dixa is helping brands do just that.
We are excited about the opportunity of building Dixa’s brand in the UK media and market, highlighting their expertise and credibility as a company that is doing things differently in the CX space. CubanEight has a track record of supporting fast-growing tech companies as they scale-up, and we’re delighted to be doing the same for Dixa.